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Online Retail Assistant (L2379)

Online Retail Assistant (L2379)

We are looking for an Online Retail Assistant to join our team based at our Logwood location in Ballyclare.  The role will be focussed on supporting the continued growth of our online sales business.

This is a permanent position, with contracted hours negotiable between 32-40 hours per week so could suit someone looking for part time or full time work.  Working week will be Monday - Friday. Salary will be competitive and based on experience.

You will be required to support the day-to-day running of our online retail operations, including website product management, online order fulfilment and customer service.

Duties will include:

  • Adding and maintaining products on our website, including descriptions, imagery and product information
  • Managing website promotions, offers and linked sales opportunities
  • Processing daily online orders and arranging fulfilment through our own van from other centres, couriers or direct dispatch
  • Monitoring deliveries and dealing with customer queries relating to online orders
  • Liaising with couriers and suppliers to resolve delivery issues
  • Preparing orders for dispatch
  • Assisting with general website related operational duties as required

This role is a great opportunity for an individual who likes a varied job and enjoys a mix of office-based work and some practical elements such as packaging of small items for dispatch.

For more information on the job tasks and requirements please download the job description here.

Closing date: Closing date for applications 11pm Sunday 17th May 2026 

Applications received after this date will not be accepted. 

You must complete the application form to be considered for the role. 

If you have difficulty completing the form or need assistance, please contact us on 028 91883603 or email jobs@creativegardens.com. 

Creative Gardens (NI) is an equal opportunities employer and welcomes applications form all sections of the community. All appointments will be made on the basis of merit.